FAQ

Frequently Asked Questions (FAQ)

How can I place an order?

Placing an order on Indian Santhai is easy!
Simply browse our collections, select your desired product, choose the quantity, and click “Add to Cart”. Proceed to checkout, fill in your delivery details, make the payment, and you’re done! You’ll receive an order confirmation via email or SMS.

What payment methods do you accept?

We accept a wide range of secure payment options including:

Credit & Debit Cards (Visa, Mastercard, RuPay)
UPI (Google Pay, PhonePe, Paytm, etc.)
Net Banking
Wallets
Cash on Delivery (available on select pin codes)

Do you ship internationally?

Currently, Indian Santhai ships across all parts of India.
International shipping is in the pipeline — stay tuned for updates as we expand globally!

How long will it take to receive my order?

Delivery time depends on your location:

Metro Cities: 3–5 business days
Tier 2 & Rural Areas: 5–8 business days
You’ll receive tracking details once your order is dispatched.

What is your return policy?

We offer a 7-day return or replacement policy on most products.
If your item is damaged, defective, or incorrect, you can request a return or exchange through your account or by contacting our support team. Please ensure the product is unused and in its original packaging.